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Jean-Pierre Klumpp

Patient Safety & Quality Management – An Integrated Iterative Process

Patient Safety & Quality Management – Advantages of An Integrated Iterative Process on a common Platform – Examples of measures taken in the operating theatre (checklist time out procedure) and in the Emergency Department (improved access).

Key sentences

  • Patient Safety Constituents and Organization
  • Quality Management System with Document Management, Workflows and Reporting
  • Adverse Event and Complaints Management
  • Example of Checklist Time Out Procedure triggred by the Patient Safety Review Process
  • Example of Quality Management Approach applied to Emergency Department to Improve Access to Care and Patient Satisfaction