Projects 2026

Establishing a key performance indicator (KPI) dashboard is essential for providing a clear understanding of how eye hospitals are performing, to align efforts with strategic objectives and drive continuous improvement. Having a KPI’s Dashboard for WAEH hospitals would enrich the process of benchmarking and improvement through a continuous learning process from the best practices.

The aim of this project is therefore to develop a WAEH dashboard accessible by all WAEH members and controlled by WAEH. During the first stage of the project, the main aim of the project will be to develop a dashboard covering a small group of Clinical and/or managerial KPIs: % of IOL wastage, Endophthalmitis rate after intraocular surgery, Reoperation rate within 30 days and Patient satisfaction score. During the second stage, the knowledge shall be transferred to other WAEH members for full implementation, which shall cover the scope of the following KPIs: Average waiting time for elective surgery, Operating room utilization rate, Hand hygiene compliance rate and Surgery cancellation rate on the day of the procedure.