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Rahul Shah

Wilmer Eye Institute Johns Hopkins

Emergency Department (ED) to Outpatient Eye Clinic Diversion Program for Non-Acute Concerns

My presentation is connected to the following theme

Applied research & innovation in Eye Hospitals

5 key short sentences highlighting the essence of my presentation

  1. Findings from longitudinal surveillance of ED presentations for eye complaints
  2. Opportunity for decompression of demand based on point-of-care access to outpatient clinic appointments vs. ED encounters
  3. JHM PACE to ED direct scheduling model (June 2026 pilot program)
  4. Meaningful reductions in total length-of-stay and time for consult, based on focused triage program
  5. Implications for patient access to care (emergent vs. non-emergent value gains)

Summary

Highlight on Wilmer Eye Institute’s evolving diversion program, in collaboration with the Emergency Department (ED) at The Johns Hopkins Hospital, as a means of improved access, timeliness, value, and satisfaction of care for patients presenting with isolated eye concerns.