Panelists: Tracy Siggins from The Royal Victorian Eye and Ear Hospital (Melbourne, Australia), Dr. Fatemeh Rajaii and Dr. Meghan Berkenstock from Wilmer Eye Institute / Johns Hopkins (Baltimore, U.S.A.) and Alexander Ionides from Moorfields Eye Hospital (London, United Kingdom) will share their experiences and personal stories with us.
Organized by the Moorfields Schwartz Team: Presenters: Anita Aubrey, Ian Tombelson, Rashmi Mathew, Tadas Dominaitis, Andy Dwyer, Margaret McNamara, Ruth Ball
Anita Aubrey Nurse Manager Moorfields Eye Hospital London – United Kingdom
Ian Tombleson Director of Corporate Governance Moorfields Eye Hospital London – United Kingdom
Rashmi Mathew Consultant Ophthalmic Surgeon Glaucoma Service Moorfields Eye Hospital London – United Kingdom
Tadas Dominaitis Project support officer Moorfields Eye Hospital London – United Kingdom
Andy Dwyer Consultant Ophthalmic Surgeon Glaucoma Service Moorfields Eye Hospital London – United Kingdom
Tracy Siggins Executive Director Operations The Royal Victorian Eye and Ear Hospital Melbourne – Australia
Dr. Fatemeh Rajaii Assistant Professor of Ophthalmology Oculoplastic and Reconstructive Surgery Wilmer Eye Institute Johns Hopkins University Baltimore – U.S.A.
Dr. Meghan Berkenstock Assistant professor of ophthalmology Ocular Immunology, Ocular Inflammation Disease Wilmer Eye Institute Johns Hopkins University Baltimore – U.S.A.
Alexander Ionides Consultant Ophthalmic Surgeon Moorfields Eye Hospital London – United Kingdom
What is a Schwartz Round?
Schwartz Rounds provide a structured forum where all staff, clinical and non-clinical, come together to discuss the emotional and social aspects of working in healthcare. The purpose of Rounds are to understand the challenges and rewards that are intrinsic to providing care, not to solve problems or to focus on the clinical aspects of patient care. Rounds can help staff feel more supported in their jobs, allowing them the time and space to reflect on their roles. The underlying premise for Rounds is that the compassion shown by staff can make all the difference to a patient’s experience of care, but that in order to provide compassionate care, staff must feel supported and cared for themselves.
Origins of Schwartz Rounds
In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.” Before his death, he left a legacy for the establishment of the Schwartz Center in Boston, to help to foster compassion in healthcare.
“I have learned that medicine is not merely about performing tests or surgeries, or administering drugs… For as skilled and knowledgeable as my caregivers are, what matters most is that they have empathized with me in a way that gives me hope and makes me feel like a human being, not just an illness.”
In 2009, Schwartz Rounds were brought to the UK by the Point of Care programme at The King’s Fund and continue to be implemented by The Point of Care Foundation.
Benefits of Rounds
Staff who regularly attend Schwartz Rounds feel less stressed and isolated at work. Listening to colleagues describe the challenges of their work helps to normalise emotions, which are part and parcel of working in healthcare but are often kept under the surface. This shared understanding manifests in improved communication between colleagues and a greater sense of teamwork. Discussing the personal impact of working in healthcare reduces the sense of hierarchy that exists between staff. Seeing beyond the professional identity of their colleagues allows staff to feel more connected to one another. Participation in Rounds also helps to provide staff with greater insight into how all colleagues, regardless of role, play a vital part in the patient journey.
Suggestions or ideas about interesting and important eyecare and eye hospital topics and themes are welcome and can also be submitted via the Registration form. Welcome!! Register here.
Date: Friday 30 April 2021 Theme: ‘Living on the Frontline’
7.00 AM CST – Mexico City (Mexico)
8.00 AM EDT – New York, Ann Arbor (USA)
8.00 AM CLST – Santiago (Chile)
1.00 PM BST – London (UK)
2.00 PM CEST – Rotterdam (The Netherlands)
2.00 PM CEST – Stockholm (Sweden)
7.00 PM WIB – Jakarta (Indonesia)
8.00 PM SGT – Singapore
8.00 PM MYT – Kuala Lumpur (Malaysia)
10.00 PM AEDT – Melbourne (Australia)
Date: 26 april 2021
Community of Practice – Human Resources
Are you a Human Resources professional and working in an eyehospital? Join the Communities of Practice about Human Resources. This is a meet up via zoom of one hour in which we share ideas, brainstorm about any topics related to Human Resources. Members: Human Resources professionals working in eyehospitals worldwide. Please join our Community of Practice – […]
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Read more about the Wills Eye, in the newsletter below: Eye Level – Winter 2023 Welcome to the Winter 2023 edition of Eye Level! We hope you enjoy reading about all of the wonderful people and meaningful stories that are coming out of Wills Eye Hospital. Your generosity is enabling Wills Eye to continue our […]
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