Ganesh-Babu B Subburaman, Jyoti R Munavalli, Thulasiraj Ravilla, Helen Mertens, Carroll Webers, Shyam Vasudeva Rao, Frits van Merode.
Long waiting times in outpatient clinics have multiple adverse effects on patients and their attendants, staff and hospital management. Several approaches practiced to manage the cycle time have been proposed. The purpose of this study was to evaluate the impact of implementing closed-loop based multiple approaches together. This study was conducted in Aravind Eye Hospital (AEH), Madurai, India where several approaches to manage cycle times have been implemented over the years. Scheduling system was introduced to manage COVID-19 specific norms. We compared the cycle times in general outpatient clinics in a regime in which multiple approaches were practiced together before and after introducing scheduling to regimes in which individual approaches were practiced. We analysed how the cycle time varied by patient load. Cycle time for all patient days when the combined approach was used was 19% lower than baseline, and better than under each of the individual approaches. The outcome sustained even during the COVID-19 pandemic that necessitated additional processes and procedures. Therefore, implementing multiple approaches can be more effective to reduce the cycle time than implementing individual approaches.
Want to know more about managing outpatient cycle times in hospitals? More infohere!
Newsletter Wilmer Eye Institute – Full member of the WAEH
Dear friends and colleagues, September is always a busy time, with students returning to classes, the days growing shorter and ophthalmology meetings taking place with increasing frequency. In this issue, we look at some of the places our faculty members have been recently and some of the exciting research and knowledge they’ve been sharing. Don’t […]
Global eye hospital specialists converge on Melbourne
The 17th World Association of Eye Hospitals (WAEH) annual meeting 11 and 12 October The Royal Victorian Eye and Ear Hospital (Eye and Ear) is gearing up to host a gathering of eye hospital professionals from around the globe as part of the WAEH annual meeting. Founded in 2007 by eight leading eye hospitals and departments, […]
Certificate Course on Community Outreach and Social Marketing of Eye Care
November 16 – December 4, 2023 – In-person course at LAICO, Madurai, India Course will help your outreach staff to learn how to conduct an effective outreach programme. Participants will learn to establish processes and systems for effective planning, execution and monitoring of an outreach programme This in-person course combines didactic sessions, field visits, community […]
The Lions Eye Donation Service (LEDS) is a world leading non-profit eye bank responsible for stewarding the end-of-life eye donations, of Victorian donors, toward transplantation, research and training. We offer a comprehensive donation medical service, from referral and consent, to donation, medical suitability determination, surgical retrieval, evaluation, preservation and allocation of human ocular tissue. Since inception, […]
Meet Dr. Tom Edwards! He is a Melbourne-based vitreoretinal surgeon who also leads a research team investigating retinal gene therapy at the University of Melbourne affiliated Centre for Eye Research Australia (CERA) based at the Royal Victoria Eye and Ear Hospital. Dr. Edwards is working on a number of research projects, including an ongoing world […]